Microsoft Slashes 9,000 Jobs Despite AI Savings, Signals AI Investment Push
Summary
Microsoft cuts 9,000 jobs while AI tools save over $500 million in call center costs, signaling a major investment push into AI talent and infrastructure despite record profits.
Key Points
- Microsoft's chief commercial officer reports AI tools save over $500 million in call center costs
- Microsoft lays off 9,000 workers despite impressive cost-savings and record profits
- Microsoft signals plans to invest heavily in AI talent and infrastructure