Accenture Unveils AI-Powered Agent Streamlining IT Operations
Summary
Accenture unveils an AI-powered integration platform called the Accenture Advanced Technology Agent, featuring over 100 active agents that streamline IT operations by enabling direct interaction with technology platforms without filing tickets, accelerating tasks like configuring VPN connections by 93% with reduced errors.
Key Points
- Accenture builds an AI-powered integration platform called the Accenture Advanced Technology Agent to support IT operations.
- The platform sits between Accenture's human workforce and technology platforms, enabling interaction without filing tickets.
- AATA has over 100 active agents and facilitates tasks like configuring VPN connections 93% faster with lower error risk.