Gladly Seeks AI Trailblazer to Revolutionize Customer Service
Summary
Gladly, a customer service company, seeks a Senior AI Engineer in San Francisco with 5+ years of experience in data products, Python, SQL, machine learning, and a customer-centric mindset to lead AI-powered solutions through insights, prototyping, and algorithm development.
Key Points
- Gladly is hiring a Senior AI Engineer in San Francisco to lead insights, explore data, prototype algorithms, and drive algorithm development for AI-powered customer service solutions.
- The role requires 5+ years of experience developing data products, strong skills in Python, SQL, machine learning, and a product mindset focused on improving customer experience.
- The interview process involves a case study, coding challenges, discussing past projects, experimental design, product demo, and presentation.