Otter.ai Accused of Secretly Recording Private Conversations
Summary
Otter.ai, a transcription service, faces a federal lawsuit alleging it secretly records and processes millions of private conversations without user consent to improve its AI systems, despite claiming to obtain permission through its privacy policy.
Key Points
- A federal lawsuit accuses Otter.ai of secretly recording and processing millions of users' private conversations without consent.
- The suit claims Otter's transcription service fails to alert meeting participants that recordings are shared with Otter to improve its AI systems.
- Otter's privacy policy states it receives permission from users to train systems on meeting transcripts, but the lawsuit alleges many are still being duped.