AI-Generated 'Workslop' Costs Companies $9 Million Annually as Employees Waste Hours on Polished But Hollow Content

Sep 23, 2025
hbr

Summary

Companies lose over $9 million annually as employees waste nearly 2 hours per incident dealing with 'workslop' - polished but hollow AI-generated content that 40% of workers encounter monthly, prompting urgent calls for clearer workplace AI guidelines.

Key Points

  • Researchers identify 'workslop' - AI-generated content that appears polished but lacks substance - as a major cause of workplace productivity loss, with 40% of employees reporting receiving such content in the past month
  • Companies face significant financial costs from workslop incidents, with employees spending nearly 2 hours dealing with each instance, resulting in an estimated $186 monthly tax per worker and over $9 million annually for organizations with 10,000 employees
  • Leaders must establish clear AI usage guidelines, promote thoughtful application over indiscriminate mandates, and foster 'pilot' mindsets that use AI purposefully to enhance creativity rather than avoid work responsibilities

Tags

Read Original Article