GSA Strikes ServiceNow Deal Promising 30% Workflow Efficiency Gains for Federal Agencies
Summary
GSA strikes major ServiceNow deal offering federal agencies up to 70% discounts on AI-powered workflow tools that promise 30% efficiency gains, supporting Trump's AI Action Plan through September 2028.
Key Points
- GSA announces a OneGov agreement with ServiceNow that projects workflow efficiency boosts of up to 30% through AI-driven government modernization
- Federal agencies gain access to ServiceNow's AI Platform with discounts up to 70% off list prices for IT Service Management Pro bundles through September 2028
- The deal supports President Trump's AI Action Plan and procurement consolidation goals, with ServiceNow's AI capabilities currently driving over 200 million government tasks annually