ElevenLabs Launches Agent Workflows Platform with Specialized Subagents and Human Transfer Capabilities
Summary
ElevenLabs unveils Agent Workflows platform featuring specialized subagents with individual system prompts and knowledge bases, visual conversation flow design, human operator transfers, and optimized performance through different AI models for various tasks.
Key Points
- ElevenLabs launches Agent Workflows, a visual conversation flow editor that allows users to design complex conversation flows by routing to specialized Subagents and transferring to human operators when needed
- Subagents operate with their own system prompts, tools, and scoped knowledge bases, enabling better security through limited access to sensitive systems and reducing prompt bloat while improving response quality
- The platform optimizes performance by allowing different LLM models for each step - lightweight models for classification and routing, higher-accuracy models for complex reasoning - reducing token usage and latency