JPMorgan Chase Deploys AI Platform Across 250,000 Employees, Plans 10% Staff Reduction in Consumer Banking

JPMorgan Chase deploys AI platform across 250,000 employees that creates investment presentations in 30 seconds and automates processes, while planning 10% staff cuts in consumer banking as workers transition from content creators to AI managers.

• JPMorgan Chase launches LLM Suite, an AI platform that creates investment banking presentations in 30 seconds and aims to provide every employee with AI agents while automating all processes
• The bank deploys agentic AI to handle complex tasks across its 250,000-employee workforce, with half using the platform daily to draft emails, summarize documents, and prepare client materials
• Consumer banking operations staff faces at least 10% reduction over five years as AI transforms roles from content creators to AI managers, while the bank prepares to allow AI direct customer interactions