OpenAI Hits 1 Million Business Customers as ChatGPT Enterprise Usage Surges 900% Year-Over-Year

Nov 11, 2025
ZDNET
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Summary

OpenAI reaches 1 million business customers as ChatGPT Enterprise usage explodes 900% year-over-year, with companies like Cisco and Carlyle reporting 50% faster development times and 88% positive ROI in tech sectors.

Key Points

  • OpenAI reaches 1 million business customers worldwide with ChatGPT for Work seats growing 40% in two months and ChatGPT Enterprise seats increasing nine times year-over-year
  • The company converts its 800 million weekly consumer users into business customers through features like company knowledge integration and Codex coding agent, which saw 10-fold usage growth since August
  • Enterprise customers report positive ROI with examples including Cisco reducing code review times by 50% and Carlyle cutting development time by over 50%, while studies show Tech and Telecom sectors achieving 88% positive ROI

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