OpenAI Disables ChatGPT Ad Promotions After User Backlash Over Irrelevant Corporate Messages
Summary
OpenAI disables ChatGPT promotional messages after users revolt against irrelevant ads from companies like Peloton and Target interrupting conversations, as the AI giant struggles with massive projected losses of $115 billion through 2029 while only 5% of its 800 million users pay for service.
Key Points
- OpenAI disables ad-like app promotions in ChatGPT after users complain about irrelevant promotional messages for companies like Peloton and Target appearing during unrelated conversations
- Chief research officer Mark Chen acknowledges the company 'fell short' in handling promotional content and promises better controls for users to disable such suggestions
- The controversy highlights OpenAI's revenue pressures as only 5% of ChatGPT's 800 million users pay for the service while the company faces projected losses of $115 billion through 2029