Only 9% of Companies Ready for AI Integration Despite Rush to Deploy Agents, Study Reveals

Sep 02, 2025
Salesforce
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Summary

New research reveals only 9% of companies possess the proper data infrastructure needed for AI integration, despite a widespread corporate rush to deploy AI agents across business operations.

Key Points

  • Companies rush to implement AI agents without proper data preparation, with only 9% being fully ready for AI integration according to Capgemini research
  • Data readiness requires five key elements: unified and harmonized data, resolved customer identities, clear governance policies, real-time activation capabilities, and established feedback loops
  • Organizations progress through four data maturity stages from 'Crawl' (siloed data) to 'Delegate' (autonomous AI agents performing complex tasks with minimal human oversight)

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