40 Million People Use ChatGPT Daily for Health Information Despite Safety Concerns Over Wrong Medical Advice

Jan 06, 2026
Axios
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Summary

Over 40 million people worldwide turn to ChatGPT daily for health information, using the AI to decode medical bills, self-diagnose conditions, and navigate healthcare challenges, despite ongoing safety concerns and lawsuits over potentially dangerous medical advice.

Key Points

  • More than 40 million people globally use ChatGPT daily for health information, with over 5% of all ChatGPT messages worldwide being health care-related
  • Users rely on ChatGPT to decode medical bills, appeal insurance denials, self-diagnose when doctor access is limited, and navigate health care outside normal clinic hours
  • OpenAI faces lawsuits over potentially dangerous advice and works to improve safety as ChatGPT can provide wrong medical guidance, particularly around mental health issues

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