Salesforce Launches Upgraded AI Slackbot That Schedules Meetings and Answers Workflow Questions
Summary
Salesforce launches an upgraded AI-powered Slackbot today that schedules meetings and answers workflow questions using conversation context and company data, available exclusively for Business+ and Enterprise+ customers with enterprise-grade security features.
Key Points
- Salesforce launches an upgraded Slackbot AI agent that can answer questions about workflows and take actions like scheduling meetings from simple text prompts
- The AI agent utilizes context from conversations, files, and channels to provide personalized responses and can connect to Salesforce data for comprehensive briefings
- Slackbot becomes available today for Business+ and Enterprise+ customers with enterprise-grade security that only accesses permitted content