Waymo Confirms Remote Operators in Philippines Don't Drive Robotaxis, Only Provide Guidance

Feb 09, 2026
The Verge
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Summary

Waymo's chief safety officer confirms that remote operators in the Philippines provide only guidance to robotaxis during challenging situations, while the autonomous vehicles retain full control of all driving decisions and tasks.

Key Points

  • Waymo employs remote operators in the Philippines, but they do not control or remotely drive the robotaxis according to the company's chief safety officer
  • During a Senate Commerce Committee hearing, Waymo's Mauricio Peña clarifies that overseas operators only provide guidance in certain situations as input to the vehicles
  • The Waymo vehicle remains in charge of all dynamic driving tasks despite receiving occasional guidance from remote operators

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