Salesforce VP Discovers Trust Trumps Technology in Enterprise AI Adoption After Meeting 587 C-Suite Leaders
Summary
Salesforce Senior VP discovers through conversations with 587 C-suite executives that trust and shared context outweigh raw technological power in determining successful enterprise AI adoption, leading to development of new maturity assessment framework.
Key Points
- Salesforce Senior VP Shibani Ahuja meets with 587 C-suite leaders to understand enterprise AI adoption challenges and help evolve Salesforce into an agentic AI platform
- Conversations reveal that shared context and trust matter more than raw model capabilities for successful AI implementation at scale
- Salesforce develops an Agentic Maturity Model framework to help organizations assess their current AI readiness and chart implementation paths forward