Agentic AI Surges Into Production as Half of Projects Go Live Despite Human Oversight Requirements
Summary
Agentic AI systems surge into mainstream production with 50% of projects now live despite requiring human oversight for 69% of decisions, as autonomous operations rapidly expand from IT into customer-facing applications across enterprises.
Key Points
- Agentic AI projects are rapidly advancing with 50% in production for limited uses and 23% achieving mature enterprise-wide integration
- Autonomous operations are expanding beyond IT operations as customer-facing applications become the fastest-growing segment despite 72% currently using agents for ITOps and DevOps
- Human oversight remains critical with 69% of agentic AI decisions currently requiring human verification as organizations aim for balanced human-AI partnerships