ChatGPT Uninstalls Surge 295% as Claude Hits No. 1 on App Store Following OpenAI's Pentagon Deal

Mar 04, 2026
TechCrunch
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Summary

ChatGPT uninstalls surge 295% and 1-star reviews spike 775% after OpenAI announces a Pentagon deal, while rival Claude hits No. 1 on the U.S. App Store with downloads jumping up to 88% day-over-day after Anthropic declines the same DoD contract over AI surveillance and weapons concerns.

Key Points

  • ChatGPT mobile app uninstalls in the U.S. surge 295% day-over-day on Saturday, February 28, following news of OpenAI's partnership with the Department of Defense, with 1-star reviews also spiking 775% on the same day.
  • Anthropic's Claude sees a major boost after declining the DoD deal, citing concerns over AI surveillance and autonomous weaponry, with U.S. downloads jumping up to 88% day-over-day and the app climbing to No. 1 on the U.S. App Store.
  • Multiple market intelligence firms confirm the trend, with Appfigures reporting that Claude's daily U.S. downloads surpass ChatGPT's for the first time on Saturday, and Similarweb noting Claude's U.S. downloads over the past week are around 20x January levels.

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