Outsourced African Workforce Fuels Global AI, Raising Labor Concerns
Summary
A new investigation exposes the underpaid African workforce fueling global AI through outsourcing firms, raising concerns about tech companies distancing themselves from responsibility for exploitative labor practices by employing workers through third-party intermediaries.
Key Points
- New data reveals the hidden network of African workers powering AI for global tech companies through outsourcing firms.
- Some outsourcing firms did not fully comply with legal requests for worker data, allowing tech companies to distance themselves from their workers.
- Having workers employed through intermediaries limits tech companies' responsibility for poor labor practices, according to experts.