Cisco Deploys AI Super-Agent MyAgent to 90,000 Employees, Automating Workflows Across Major Enterprise Tools
Summary
Cisco deploys MyAgent, an AI super-agent powered by its secure Circuit platform, to 90,000 employees, autonomously executing complex workflows across Outlook, Webex, Jira, and SharePoint while retaining user context — marking a major leap from experimental AI chat to full enterprise automation at scale.
Key Points
- Cisco is rolling out MyAgent, a new super-agent built on its secure AI platform Circuit, to 90,000 employees, moving enterprise AI beyond simple chat into supervised autonomous workflow execution across tools like Outlook, Webex, Jira, and SharePoint.
- MyAgent uses an intent-based model with persistent memory to retain user preferences and context over time, allowing employees to delegate goals while the system autonomously coordinates the steps needed to complete tasks in the background.
- Agentic interactions on Circuit have already grown nearly 350% quarter over quarter, and Cisco positions MyAgent as a blueprint for helping customers and partners scale enterprise AI from experimentation to competitive advantage.