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Listen Labs Walks Away From $125M Series C as Salesforce Eyes $2B Acquisition

Sep 10, 2026
TechCrunch
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Summary

Listen Labs stuns the venture world by walking away from a signed $125M Series C term sheet, reportedly driven by Salesforce's ongoing talks to acquire the voice AI startup for approximately $2 billion.

Key Points

  • Listen Labs, a voice AI market research startup, walks away from a signed $125 million Series C term sheet at a $1.5 billion valuation that was set to be led by Menlo Ventures, a rare and frowned-upon move in the venture world.
  • Salesforce is in talks to acquire Listen Labs for around $2 billion, likely driving the decision to abandon the funding round, though the discussions remain unfinalized and may not result in a deal.
  • If the Salesforce acquisition falls through, Listen Labs is expected to return to fundraising targeting a $2 billion or higher valuation, bolstered by its roughly $30 million in annualized revenue and customers including Microsoft, Canva, and Anthropic.

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