Hyundai dealership's AI chatbot demonstrates exceptional customer service capabilities by efficiently collecting information and understanding problems, but poor integration with human staff systems completely negates these benefits, revealing how successful AI implementation depends on seamless workflow integration rather than just smart technology deployment.
Edmunds unveils 'Edmunds Mind,' a revolutionary AI ecosystem featuring specialized agents like DataDave that achieves 95% analytics accuracy, transforming car shopping through automated workflows, real-time vehicle data correction, and personalized responses powered by advanced memory systems and hierarchical agent communication protocols.
Toma's AI voice agents, tailored to car dealerships' needs through hands-on research, attracted $17 million funding from a16z and others, enabling the startup to expand its subscription service helping dealerships handle calls and operations efficiently.
Volkswagen's annual operating profit plunges 15% to $352.8 billion in 2024 due to surging costs and restructuring expenses, but the automaker braces for potential U.S. tariffs while operating a major factory in Tennessee and projecting up to 5% revenue growth in 2025.
President Trump granted partial exemptions on tariffs for goods from Mexico and Canada that comply with the North American trade deal, delaying the full impact until April 2nd when he plans another round of retaliatory tariffs, after speaking with U.S. automakers' CEOs.