Human-Computer Interaction

226 articles found

AI Models Develop Human-Like Thinking Abilities Through Chain-of-Thought Reasoning, Outperform Humans on Logic Tests

AI Models Develop Human-Like Thinking Abilities Through Chain-of-Thought Reasoning, Outperform Humans on Logic Tests

Nov 02, 2025
Venturebeat

Large reasoning models now demonstrate genuine human-like thinking abilities through chain-of-thought reasoning, using pattern matching, working memory, and backtracking search to outperform average humans on logic tests, proving AI has evolved beyond simple pattern matching to possess real problem-solving capabilities.

Deep Learning Natural Language Research Human-Computer Interaction
Hyundai Dealership's AI Chatbot Excels at Customer Service But Fails to Share Data with Human Staff

Hyundai Dealership's AI Chatbot Excels at Customer Service But Fails to Share Data with Human Staff

Oct 27, 2025
O’Reilly Media

Hyundai dealership's AI chatbot demonstrates exceptional customer service capabilities by efficiently collecting information and understanding problems, but poor integration with human staff systems completely negates these benefits, revealing how successful AI implementation depends on seamless workflow integration rather than just smart technology deployment.

Customer Service Automotive Human-Computer Interaction Workplace
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