Microsoft Launches AI Shopping Feature Allowing Direct Purchases Through Copilot Chatbot

Jan 08, 2026
The Verge
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Summary

Microsoft launches Copilot Checkout, enabling users to purchase products directly through AI chatbot conversations without visiting retailer websites, currently available in the US with select partners including Urban Outfitters and Ashley Furniture.

Key Points

  • Microsoft launches Copilot Checkout feature that allows users to make purchases directly within AI chatbot conversations without visiting retailer websites
  • The feature is currently available on Copilot.com in the US with select retailers including Urban Outfitters, Anthropologie, Ashley Furniture, and some Etsy sellers
  • PayPal, Stripe, and Shopify power the payment processing as part of a growing trend of AI-powered shopping agents from major tech companies

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