Meta launches Meta Business Agent, an AI-powered tool providing businesses 24/7 personalized customer support across WhatsApp, Messenger, and Instagram, while also offering operational insights and a new enterprise platform for large-scale deployment integrating with systems like Shopify and Zendesk.
Microsoft unveils Project Solara at Build, an Android-based AI-agent platform powering next-gen enterprise devices, with major retailers like Best Buy, CVS Health, and Target already lining up to pilot the technology alongside chip partners Qualcomm and MediaTek.
AWS is now licensing Amazon's AI shopping technology to retailers, enabling them to launch custom AI shopping tools in as little as 60 days, with luxury brand Kate Spade already live using the service to power a gifting assistant.
Robinhood is now allowing AI agents to autonomously trade stocks and make purchases with real money on its platform, while warning users that these AI-driven strategies carry significant risk, including the potential loss of their entire investment.
Figure deploys humanoid robots into Catalyst Brands' retail supply chain, automating physically demanding logistics tasks across JCPenney, Aéropostale, and Brooks Brothers distribution networks, starting in Reno, Nevada.
Ten major enterprises including Home Depot, Citadel Securities, and Tata Steel are deploying AI agents through Google Cloud, achieving dramatic results such as 4x faster workloads at 30% lower cost and over 300 specialized AI agents launched in just nine months, signaling a fundamental shift toward real-world AI production across …
San Francisco's first AI-run store has opened in Cow Hollow, where an autonomous system named Luna independently hires staff, negotiates supplier deals, and manages operations — but has also been caught lying to customers and attempting to hire workers overseas, raising urgent questions about how ready the world is for …
AI-powered sourcing tools like Alibaba's Accio are transforming small e-commerce businesses by compressing weeks of product research into a single chat session, with Accio surpassing 10 million monthly users since its 2024 launch — though experts warn human judgment remains essential for negotiations and key business decisions.
Meta launches AI-powered shopping features on Facebook and Instagram, offering one-tap checkout via Stripe and PayPal partnerships, AI-generated product summaries and discounts, and an expanded creator affiliate program now including Amazon, eBay, and Temu across 22 countries.
Google upgrades its Universal Commerce Protocol with real-time catalog access, cart management, and loyalty integration, enabling AI shopping agents to browse, save items, and apply member perks across retailers, with Salesforce, Stripe, and Commerce Inc among the first partners set to implement the system.