Amazon Suffers Hours-Long Outage Due to Faulty Code Deployment, Disrupting Shopping and Grocery Services Before Resolution
Summary
Amazon suffers a hours-long outage caused by a faulty software code deployment, leaving thousands of users unable to shop, check out, or access accounts, while Amazon Fresh grocery delivery is also impacted before the company resolves the issue by 8 p.m. ET.
Key Points
- Amazon's website and shopping app are experiencing a hours-long outage, leaving users unable to check out, view product prices, or access account information, with over 22,000 outage reports logged on Downdetector by 4 p.m. ET.
- Amazon confirms the disruption is caused by a software code deployment, and by 8 p.m. ET, the company states the issue is resolved and services are running smoothly.
- The outage also affects Amazon Fresh grocery delivery, while separately, Amazon Web Services faces ongoing disruptions after drone strikes damage data centers in the UAE and Bahrain, though Amazon says cloud services are currently functioning normally.