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Salesforce Launches Headless 360, Exposing Entire Platform as APIs for AI Agents Across Slack, WhatsApp, and Beyond

Salesforce Launches Headless 360, Exposing Entire Platform as APIs for AI Agents Across Slack, WhatsApp, and Beyond

Apr 15, 2026
Salesforce

Salesforce launches Headless 360, a sweeping platform overhaul exposing all its capabilities as APIs, MCP tools, and CLI commands, empowering AI agents to operate across Slack, WhatsApp, Voice, and ChatGPT without a UI, while introducing over 60 MCP tools and enterprise-grade governance features for centralized AI agent control.

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