Salesforce is now fully integrated into Slack, bringing AI agents, live CRM data, and automated workflows directly into team conversations, eliminating the need to switch between tools.
Amazon launches Health AI, a HIPAA-compliant agentic assistant giving Prime members 24/7 personalized health guidance, lab result explanations, and up to five free medical consultations with One Medical providers — a value of up to $145 at no extra cost.
Anthropic launches an early-warning index to track AI-driven job displacement before it hits crisis levels, identifying computer programmers, customer service reps, and data entry workers as most at risk, while economists warn the full labor market disruption could take years to appear in official data.
Cursor's support team is using its own AI tool to handle over 75% of interactions, achieving up to 10x engineer productivity by unifying code, logs, Slack threads, and real-time database context into a single session powered by MCP servers, slash commands, and parallel-running subagents.
Vercel's new AI 'Community Guardian' agent is transforming developer support by automatically triaging posts, detecting duplicates, and reviving unanswered threads — successfully re-engaging 1 in 8 dormant conversations and logging over 1,400 agent runs across 281 users in just 23 days.
Anthropic's Claude AI is suffering a massive global outage affecting thousands of users across all platforms since 11:30 UTC, with timeouts, failed requests, and inconsistent responses hitting multiple models — and despite repeated fixes, the crisis remains unresolved.
Burger King launches an OpenAI-powered AI chatbot called 'Patty' that lives in employee headsets, monitoring customer interactions for friendliness while also streamlining kitchen operations by integrating with inventory, equipment, and point-of-sale systems in real time.
Notion 3.3 launches Custom Agents, autonomous AI teammates that run 24/7 to automate tasks like Q&A, task routing, and status reports, integrating seamlessly with Slack, Figma, HubSpot, and more — free to use until May 3, 2026.
ElevenLabs launches Experiments in ElevenAgents, a powerful A/B testing feature that lets teams optimize AI agent performance by testing prompt, voice, and workflow variants on live traffic while tracking key metrics like CSAT, conversion rates, and cost per resolution.
ElevenLabs secures the world's first AIUC-1-backed insurance policy for AI voice agents, offering Fortune 500 companies financial protection for mission-critical workflows after passing over 5,000 adversarial simulations across 14 risk categories.