Salesforce launches Headless 360, a sweeping platform overhaul exposing all its capabilities as APIs, MCP tools, and CLI commands, empowering AI agents to operate across Slack, WhatsApp, Voice, and ChatGPT without a UI, while introducing over 60 MCP tools and enterprise-grade governance features for centralized AI agent control.
Upwork integrates with ChatGPT, giving businesses instant access to 18 million freelance professionals directly inside the AI platform, enabling job posting, hiring, payments, and contract management without ever leaving the ChatGPT interface.
Slack launches 30+ AI features, including cross-platform meeting transcription for Zoom and Google Meet, an expanded Slackbot with multi-step task automation, MCP enterprise tool integration, and a native CRM, positioning itself as an all-in-one AI productivity hub available to all Free and Pro users in April.
Slack unveils a rebuilt Slackbot that now functions as a personalized AI agent, capable of understanding individual work context and taking real actions within workflows — all without users ever leaving the platform.
Mistral launches Voxtral TTS, a groundbreaking 3-billion parameter open-weight text-to-speech model that outperforms ElevenLabs, adapts to any voice in five seconds, and runs directly on smartwatches.
Salesforce integrates Agentforce AI agents directly into Slack, letting teams interact with AI via DMs or @mentions, deploy ready-made HR, sales, and marketing templates, or build custom agents — all without ever leaving the app.
Claude suffers a major outage on March 25, 2026, with nearly 5,000 Downdetector reports flooding in before Anthropic restores service in under 30 minutes, though secondary issues with Cowork and Claude Opus 4.6 briefly emerge before engineers confirm a full recovery.
Tencent launches ClawBot, an AI agent integrating its OpenClaw technology directly into WeChat's massive user base, aiming to unlock new monetization opportunities across advertising, payments, and cloud services while competing fiercely against Baidu, Alibaba, Meta, and Alphabet in China's booming AI agent market.
A massive security breach exposes 3.7 million chat logs, 1.4 million audio files, and sensitive customer data from Sears Home Services' AI chatbot, Samantha, raising serious fraud and privacy concerns after some recordings captured up to four hours of private ambient conversations customers never knew were being recorded.
Alibaba launches Token Hub, a new AI business unit under CEO Eddie Wu, and unveils Wukong, an enterprise-focused agentic AI service built on its Qwen model, in a major push to monetize artificial intelligence amid widespread consumer reluctance to pay for software in China.