Adobe unveils three new B2B AI agents - Audience Agent, Journey Agent, and Data Insights Agent - designed to help marketers identify decision makers, orchestrate targeted campaigns, and analyze customer data to accelerate sales cycles and close deals faster.
Zendesk unveils revolutionary AI agent that autonomously resolves 80% of customer support issues without human intervention, launching five specialized AI agents that boost customer satisfaction by 5-10 points and could transform how 20,000 companies handle 4.6 billion annual support tickets.
OpenAI revolutionizes ChatGPT by integrating third-party apps from Booking.com, Spotify, Figma, and others, allowing users to directly access external services through natural language commands within conversations, though privacy concerns emerge over data sharing with developers.
Deloitte deploys Anthropic's Claude AI to 470,000 employees across 150+ countries in the largest enterprise AI rollout ever, creating specialized AI personas for different roles like accountants and developers as the company competes with OpenAI and Google for corporate dominance.
Google Cloud unveils Vertex AI Agent Builder as major corporations including ADT, Mayo Clinic, and Vodafone deploy AI-powered customer service agents using the new platform's no-code development tools and enterprise security features.
ElevenLabs unveils Agent Workflows platform featuring specialized subagents with individual system prompts and knowledge bases, visual conversation flow design, human operator transfers, and optimized performance through different AI models for various tasks.
ServiceNow launches Studio Platform for no-code AI agent development, releases thousands of pre-built AI agents for security and network operations, and announces $2.85 billion acquisition of AI startup Moveworks to accelerate its artificial intelligence strategy.
Supabase launches revolutionary remote MCP server that enables AI agents like ChatGPT and Claude to connect instantly via single URL, eliminating complex local installations while introducing OAuth2 authentication and enhanced security features.
Meta launches Business AI assistant that delivers personalized shopping recommendations and faster checkout through chat on Facebook and Instagram, expanding to WhatsApp and Messenger while partnering with major CRM platforms to diversify beyond advertising revenue.
GoFundMe launches Giving Funds, a revolutionary zero-fee donor-advised fund service that lets users invest charitable money tax-free through Goldman Sachs partnerships while sending 100% of donations directly to nonprofits with no minimum balance requirements.