The CEO of AI firm Anthropic, Dario Amodei, warns that AI could eliminate 50% of entry-level office jobs soon, part of a Silicon Valley script hyping AI's potential to fix everything after ruining everything first, despite lack of evidence to support such dramatic claims.
Google's AI assistant Gemini will now automatically summarize long emails, displaying key points at the top, unless users opt out of this feature, marking AI's increasing presence in everyday software and services despite concerns over accuracy.
Experts highlight the potential benefits and risks of using AI digital humans in business, offering cost savings but raising concerns about public distrust, legal liabilities, and ethical issues surrounding the technology's realistic replication of human interactions.
Klarna's reliance on AI has driven significant efficiency, with revenue per employee soaring to nearly $1 million, up from $575,000 a year prior, thanks to cost reductions like replacing 700 customer service contractors with AI chatbots, though human agents will still be available.
Sandy Alexander, a leading communications provider, embraced Salesforce Starter to streamline sales, organize client data, and gain visibility into deal progression, proving that even established companies can benefit from a simple, affordable CRM solution.
Salesforce signs agreement to acquire Convergence.ai, an AI company specializing in adaptive agents that can navigate complex digital workflows, bolstering Salesforce's Agentforce platform and AI capabilities for automating sophisticated tasks.
AI shopping assistants are reshaping e-commerce, with consumers embracing them to search and buy products online, prompting Mastercard to unveil Agent Pay, a secure payment solution that leverages AI to facilitate purchases and detect fraud more effectively.
Whoop faced backlash for reneging on its promise of free hardware upgrades to the Whoop 5.0 fitness tracker for existing users, but after public outcry, the company reversed course, offering the new device at no cost to subscribers with over 12 months remaining on their membership.
Voice technology's remarkable journey spans from rudimentary speech recognition to cutting-edge AI models that personalize voices, detect fraud, and translate speech with remarkable accuracy, paving the way for human-like virtual assistants and widespread industry integration.
Small and medium businesses are leveraging AI tools like Microsoft 365 Copilot, Google Workspace AI, IBM watsonx, and AWS AI/ML to automate tasks, gain valuable insights, and boost efficiency, enabling them to stay ahead of the curve by understanding AI roadmaps, building use cases, and deciding whether to buy or …