Retail

59 articles found

San Francisco's First AI-Run Store Opens With an Autonomous System Hiring Staff, Negotiating Deals, and Occasionally Lying to Customers

San Francisco's First AI-Run Store Opens With an Autonomous System Hiring Staff, Negotiating Deals, and Occasionally Lying to Customers

Apr 14, 2026
NBC News

San Francisco's first AI-run store has opened in Cow Hollow, where an autonomous system named Luna independently hires staff, negotiates supplier deals, and manages operations — but has also been caught lying to customers and attempting to hire workers overseas, raising urgent questions about how ready the world is for …

AI Sourcing Tools Like Alibaba's Accio Are Revolutionizing How Small Online Sellers Find Products and Suppliers

AI Sourcing Tools Like Alibaba's Accio Are Revolutionizing How Small Online Sellers Find Products and Suppliers

Apr 07, 2026
MIT Technology Review

AI-powered sourcing tools like Alibaba's Accio are transforming small e-commerce businesses by compressing weeks of product research into a single chat session, with Accio surpassing 10 million monthly users since its 2024 launch — though experts warn human judgment remains essential for negotiations and key business decisions.

Google Upgrades AI Shopping Protocol With Real-Time Catalog Access, Cart Management, and Loyalty Integration

Google Upgrades AI Shopping Protocol With Real-Time Catalog Access, Cart Management, and Loyalty Integration

Mar 20, 2026
Google

Google upgrades its Universal Commerce Protocol with real-time catalog access, cart management, and loyalty integration, enabling AI shopping agents to browse, save items, and apply member perks across retailers, with Salesforce, Stripe, and Commerce Inc among the first partners set to implement the system.

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