McDonald's AI hiring tool leaks millions of applicants' personal data
McDonald's AI hiring tool leaks millions of applicants' personal data as hackers exploit security flaws to access names, emails, and phone numbers by guessing a simple password.
Customer Service
Microsoft Slashes 9,000 Jobs Despite AI Savings, Signals AI Investment Push
Microsoft cuts 9,000 jobs while AI tools save over $500 million in call center costs, signaling a major investment push into AI talent and infrastructure despite record profits.
Autonomous AI Systems Pursue Goals, Make Decisions, and Take Actions
Groundbreaking autonomous AI systems are now able to pursue goals, make decisions, and take actions across multiple steps, integrating with external tools and employing multi-step reasoning, with applications ranging from customer support automation to intelligent data processing.
AI Agents Revolutionizing Industries: From Customer Service to Fraud Prevention
AI agents are revolutionizing industries, rapidly transitioning from experimentation to integration into operations like customer service, logistics, fraud prevention, and automating repetitive tasks across finance, retail, and healthcare.
AI-Powered Cold Calling Solution Automates Prospecting, Personalization, and Analytics
An AI-powered solution automates the entire cold calling process, leveraging web scraping, intelligent content generation, and personalized outreach via WhatsApp, delivering highly relevant messages and comprehensive analytics for maximized ROI.
Cursor Unveils Pro Plan with Frontier Model Access, Offers Refunds for Pricing Confusion
Cursor unveils a Pro plan with frontier model access and unlimited usage of Tab and Auto models, offers refunds for pricing confusion, and commits to clearer communication on future pricing changes.
Customer Service
Generative AI
AI Mimics Human Intelligence, Powering Virtual Assistants and Enhancing Healthcare
Artificial intelligence mimics human intelligence, powering virtual assistants like Siri, enhancing healthcare by helping doctors find medical issues faster, and routing drivers around high-traffic areas, requiring skills like math, computer science, statistics, critical thinking, and programming.
Cluely's ARR Doubles to $7M After Enterprise Launch, Lands $2.5M Deal
Cluely, an AI-powered conversation analysis and note-taking tool, sees its annual recurring revenue double to $7M within a week of launching an enterprise offering, and secures a $2.5M deal with a public company, outpacing emerging rivals like Pickle's open-source Glass.
AI-Powered Agents Replacing Human Workers: The Rise of Services-as-Software
A new wave of Services-as-Software companies deploys AI-powered agents to automate human tasks, with engineers customizing systems for unique workflows and value-based pricing models.
Salesforce's Agentblazers Shape AI's Future Through Collaboration and Practical Application
Salesforce's Agentblazers, a community of customers, employees, and partners, actively shape AI's future through collaborative experimentation, practical skill development, data-driven approaches, hands-on learning, and simplified user experiences, delivering tangible benefits and real-world solutions.