Pinterest's CEO tempers expectations for AI shopping agents, citing challenges like low-quality AI-generated content and potential user bans due to AI moderation systems, while positioning Pinterest as an 'AI-enabled shopping assistant' that recommends products aligned with users' interests.
AI chatbot subscriptions soar to over $200 per month as companies bank on attracting early adopters willing to pay premium prices for alpha products, hoping mainstream adoption will follow as AI tools become more user-friendly and provide better guidance.
Delta Air Lines embraces AI pricing, aiming for 20% of fares to be personalized by 2025, up from 3% currently, raising privacy concerns over potential price discrimination.
SMBs leverage AI capabilities to reshape business operations, prioritizing customer experiences through scalable tech stacks, increasing productivity, scaling services, and driving revenue growth to stay competitive.
Hearst and Condé Nast ink multi-year deals allowing Amazon's AI shopping assistant Rufus to use their magazines' and newspapers' content, including articles from Good Housekeeping, Cosmopolitan, and other publications, to provide product recommendations and answer shopping queries.
OpenAI's ChatGPT Search now integrates ecommerce platforms like Shopify and Turbify, displaying product images, prices, and summarized reviews from merchant data, enhancing its shopping capabilities.
Applebee's and IHOP restaurants unveil AI-powered 'personalization engines' that analyze customers' past orders and data to recommend tailored menu items and deals, aiming to boost loyalty and upsell products through AI personalization.
Apple employs AI to generate tags for apps on the App Store, enhancing discoverability, with human oversight ensuring accuracy, allowing developers to manage and deselect tags through App Store Connect.
Amazon's groundbreaking 'Buy for Me' feature harnesses AI to seamlessly purchase products from external brands' sites, expanding shopping reach while maintaining Amazon's convenience and security.
Amazon is pushing into generative AI with new conversational shopping and health assistants, including 'Interests AI' for product recommendations and a chatbot offering medical advice and wellness guidance.